MEDIA ALERT
Santa Cruz Metropolitan Transit District
On Monday, June 15, 2020, METRO will resume fare collection
Customers may pay their cash fare on the bus or may purchase fare media via any of the following methods
• Please pay your cash fare through the farebox on the bus – cash only – exact amount – the Bus Operator cannot make change
• ParaCruz service will also resume fare collection on June 15th. Please use ParaCruz coupons purchased through the METRO online store or pay the exact cash fare to the Van Operator. NEW – ECOLane App – Allows you to prepay for rides. Call Customer Service for additional information 831-425-8600.
• Buy METRO passes – Save Money and save time boarding
Purchases using a Debit/Credit Card can be made at a METRO ticket Vending Machine, 24-hours a day (debit/credit cards only – NO CASH), including reloading your current Cruz Cash & Cruz Pass Card.
o Watsonville Transit Center, W. Lake & Rodriguez
o Cavallaro Transit Center,246KingsVillageRoad
o Santa Cruz METRO Center (Pacific Station),920PacificAve., DowntownSantaCruz
o Capitola Mall, 1855 – 41st Avenue
o Cabrillo College, 6500 Soquel Drive (street level)
Fare media may also be purchased at the Boulder Creek Pharmacy, 13081 Highway 9
Purchases of Cruz Cards, ParaCruz Coupons and Metro passes can be made online using Debit/Credit cards at the METRO online store – please visit our website https://www.scmtd.com/en/fares/buy-passes-online
For Mail Order purchases of fare media using a personal check – please visit our website to download the Buy Passes By Mail Order Form https://www.scmtd.com/images/department/cs/printables/Bus_Pass_Order_Form.pdf
Please make note of the following:
• Until further notice, METRO WILL NOT be reopening the customer service booths at Pacific Station or Watsonville Transit Center
• All bus boarding and fare payment will be via the front door of the bus. Effective June 15th customers will no longer be allowed to board through the rear doors of the bus.
• METRO will no longer enforce “Essential Travel” so the limited seats available on each bus will be first come first serve to fare-paying customers only
• Fixed-route carry-on restrictions remain – Carry-ons are limited to what one can place on their lap. Highway 17 service – carry-ons are allowable if there is sufficient room in the overhead luggage racks.
• Until further notice, in order to maintain the proper social distancing, all buses will continue to be capacity restricted to five persons for a 35’ bus and 8 persons for a 40’ bus, PLUS, two wheelchairs in the ADA securement area.
